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Privacy Policy

Last updated: 27 June 2025

1. Who we are
Jadco Homes (“we”, “our”, “us”) is an Australian residential-building company based in New South Wales. We design and construct custom homes and provide related advisory services. Our website is https://jadcohomes.com.au (the “Site”).

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2. Our commitment to privacy
We comply with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). This Policy explains how we collect, use, disclose, store, and protect your personal information and how you can access or correct it.

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3. Personal information we collect
We may collect the following types of personal information:

  • Contact details: name, email, phone number, suburb/postcode

  • Project preferences: budget range, desired floor-plan features, lot details

  • Marketing details: email address and first name for lead magnet signups

  • Usage data: IP address, browser type, pages visited, time on page

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This information is collected via our contact forms, quote-request forms, email signup forms, and website analytics tools. We do not intentionally collect sensitive information.

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4. Why we collect and use your information
We collect and use personal information to:

  • Respond to enquiries and provide project information

  • Prepare custom quotes and schedule design consultations

  • Send marketing communications (you can unsubscribe anytime)

  • Improve our website and services through analytics

  • Comply with legal obligations

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5. How we store and protect your information

  • Information is transmitted securely using SSL encryption

  • Data is stored in secure platforms (e.g. CRM and email systems)

  • Access is limited to staff on a need-to-know basis

  • Paper files are stored securely

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6. Disclosure to third parties
We may share information with:

  • Email marketing providers (e.g. Mailchimp or Flodesk) to deliver newsletters and lead magnets

  • CRM or project management platforms to manage enquiries and quotes

  • Website analytics providers (e.g. Google Analytics) to improve performance

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We do not sell or rent your personal information.

7. Overseas disclosure
Some of our service providers may store data overseas, such as in the United States or the European Union. We take reasonable steps to ensure your data remains protected and in line with Australian privacy laws.

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8. Direct marketing & your choices
You can opt out of promotional emails at any time by clicking “unsubscribe” or contacting us on 1300 561 174 

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9. Access, correction & deletion
You can request to:

  • Access your personal information

  • Correct inaccurate or outdated information

  • Have your information deleted where practical and lawful

To make a request, call 1300 561 174 

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10. Cookies & analytics
We use cookies and similar technologies to:

  • Remember your preferences

  • Analyse website traffic

  • Measure marketing effectiveness

You can disable cookies through your browser settings.

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11. Third-party links
Our website may contain links to other websites. We are not responsible for their privacy practices and recommend reviewing their privacy policies.

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12. Changes to this Policy
We may update this Privacy Policy from time to time. The latest version will always be available on our website. Significant changes may be communicated via email or website notice.

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13. Contact us
If you have any questions or concerns, or would like to make a privacy complaint, contact:

Privacy Officer
Jadco Homes
Phone:1300 561 174 

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